1 Celerity, efficiency and courtesy in the call center

2 Celerity, efficiency and courtesy in commercial service

3 Celerity, efficiency and courtesy from staff at our premises (if applicable)

4 Quality of service

5 Compliance with time schedule

6 Compliance with the safety plan (if applicable)

7 Human relationship

8 Organization and cleaneness of the yard (if applicable)

9 Have you filed any complaints recently?